Frequently Asked Questions

Help Centre

FAQ’s

Welcome to our FAQ section, a resource dedicated to providing you with clear and concise information. At SquareTwo Digital, we pride ourselves on transparency and a commitment to helping you understand our process, services, and approach. Here, you’ll find answers to common questions, ensuring you have the clarity you need to move forward with confidence.

Our Solutions

How do your packages differ?

Our packages are designed to fit different business needs and objectives. The Campaign Catalyst is a simple, high-impact microsite for single-objective campaigns, like lead generation. The Engagement Engine is our core solution for more complex promotions that require secure data capture and backend logic. The Growth Intelligence Platform is a long-term strategic partnership that includes a series of campaigns and a custom analytics dashboard for continuous insights.
What is a "microsite"?
What is the typical turnaround time for a project?

Our projects are structured to be deployed quickly without compromising quality. The Campaign Catalyst can be delivered in as little as 5 business days, while The Engagement Engine is typically deployed within 10-15 business days. Our larger solutions, like the Growth Intelligence Platform, are managed as a long-term partnership with a custom delivery schedule.

Working with Us

What does "process-driven partnership" mean?

A process-driven partnership means we guide you through every step of the project with a clear, transparent framework. We start with a strategic foundation, move to development and implementation, and then provide ongoing support. This ensures a seamless, worry-free experience and clear, measurable value.
How do you ensure the projects are high-quality?

We are committed to delivering exceptional quality by adhering to a clear, two-phase process. Every project begins with a strategic foundation to finalise all objectives and designs. The second phase focuses on meticulous development and deployment, ensuring the final product is built for performance and reliability.
Do you offer ongoing support after the project is launched?

Pricing & Investment

How much does a project cost?

The cost of each project varies based on its complexity and your specific needs. The Campaign Catalyst has a transparent price point, with a starting investment as low as $3,000. For our more advanced solutions like The Engagement Engine and the Growth Intelligence Platform, we provide custom proposals after a consultation to ensure we deliver the best possible value for your investment.
What is included in your project investment?

Every project includes a complete, end-to-end solution. This covers everything from the initial strategy and UI/UX design to full development, data integration, and final deployment. We also include a dedicated number of hours for tech and customer support to ensure a successful launch.

Want to kickstart a project?

Connect With Us

Embark on the journey to turn your ideas into reality by kickstarting your project with us. Our team is geared up and ready to breathe life into your vision, offering a collaborative space where creativity and innovation converge. From concept to execution, we’re here to guide you through every step of the process.